Terms of use

• You log in with your own phone number and the code we send you. Keep your phone and codes to yourself.
• You must be 18 or over, and the details you give us must be true.
• Business owners decide who joins their team, and are responsible for what their attendants record and for removing people who leave.

• The records you keep in DingDing belong to your business. You can download them at any time.
• DingDing works out totals, reports and tips from what you record. They are only as accurate as what is recorded, and they are not accounting, tax or financial advice.
• Sales and expenses are never edited or deleted, so your records can be trusted. To correct one, cancel it and record it again.
• You are responsible for your own tax duties, including eTIMS invoices where they apply to you.

• New businesses get a free trial. After it, reports and some features use selling days, which you top up with M-Pesa.
• A selling day is used only on a day your business records a sale. Recording sales is always free.
• There is no subscription and nothing renews by itself. If a top-up went wrong, contact us and we will put it right.
• We will tell you in the app before we change prices. Days you already bought keep their value.

Don't use DingDing to break the law, to mislead or harm others, to send people unwanted messages, or to try to get into other people's accounts or records. We may suspend accounts that do.

• We work hard to keep DingDing running and your records safe, but we can't promise it will never be unavailable. Sales you record without internet are saved on your phone and sent when it reconnects.
• As far as the law allows, we are not responsible for losses caused by things outside our control, such as network or phone problems, or by records entered wrongly.
• We may improve or change DingDing over time, and will tell you in the app about changes that affect you.

How we handle personal data is explained in our privacy policy.

You can stop using DingDing at any time, and download your records first. To close your account, contact us at hello@dingding.co.ke or 0721 383 093.

These terms are governed by the laws of Kenya.